is Again – thanks. Aiheeseen liittyviä ohjeita. Hello, It's equipped with 3 pieces of GPS navigation software: Yandex navigator, Navitel navigator and iGO Primo, that you can choose in the settings. Hi Mark, sorry to hear you’re having issues. We’d have to recommend going back to your dealer and advising them that this is the issue. Is there something I can do to be able to use more functions? Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. It says it is already registered to another car? Analytical cookies are used to understand how visitors interact with the website. Are you looking for the owner’s manual for your car? The local Toyota dealership are unable to help (before you ask, I’ve tried that!). Every system is equipped with the most recent firmware … The vehicle does not appear under vehicle name when I tried online. I’m pushing on a bit so can you point me in the right direction please—— Due to your software version being a Low version and not High you are unfortunately not entitled to free map updates. Hello Derek, We have taken note of your email address and forwarded it on to our customer relations team. To find out more on how to use your Touch 2 with Go Sat Nav features visit our website. Your query has been sent to our Multimedia Team. It is fitted with the Toyota Touch 2 system as standard, from the factory. Thanks Lindsey. Unfortunately, your multimedia system can’t be upgraded as the specific head unit has to be factory fitted. Hi Ciaran, Could you help ? We’ve checked our database, and your vehicle is fitted with the ‘Toyota Touch 2 with Navigation’ system. Hope this helps. Many thanks in advance. Hi there, We hope you’re loving your C-HR! when I press the navigation button I get the following message “Navigation is not available on your system”. Some of the key advantages are explained below. This is only available on our Touch 2 with Go Plus system. Hi Stephen, Learn how your comment data is processed. Thanks. You have my contact details registered. We’ve had another chat with our technical team this morning and they’ve advised that you can follow the below steps and download the update yourself. Toyota (GB) plc uses cookies on this site. Hi Miguel, Video opastaa, miten asennat karttapäivityksen Toyotasi navigointilaitteeseen. The menu design though is the MM13 type rather than MM16 . If someone wishes to salvage this situation at ‘customer outcomes’ that’s fine, but I’ve had enough of Toyota Agents and the Company itself. Alternatively, you can visit a Centre and purchase a Toyota Genuine USB stick that contains the maps, as well as the relevant Licence key card. Thanks. Due to my lack of knowledge, most likely, I … I just bought a 2nd hand RAV4 hybrid Icon in Northern Ireland, UK which dealer says us 2018, mytoyota says is 2017. system, how is this possible in 2018? What is not true – I was waiting til the end, system finish upgrade, asked me to remove usb stick and then restart. This category only includes cookies that ensures basic functionalities and security features of the website. Map ID: 2015 v2. Hi. The 2016 Toyota Touch 2 with Go software update now allows owners to establish a mobile data connection with the device and create a MyToyota customer account from inside the car, thereby avoiding any difficulties programming the unit’s individual ID number. Tried to send this 3 times. Watch video: What are the benefits of MyToyota? In response to Kathleen, Your IP address tells us that you are based in Finland. Toyota Touch 2 with Go – puhelimen yhdistäminen. How to carry out an online search Hi Ella My new Prius, which was picked up on 1 September 2016 has the Touch 2 with Go system. No voice recognition either. Hi Toyota, I have the same problem. What model vehicle do you have? We’ve spoken with both our product and technical team and they have advised us that this is not possible. We’ll pass it on to our team. These cookies will only be stored in your browser with your consent. Could you please investigate it for me and get back to me as I think I should be entitled to the new update and the 3 year free updates. Best Regards, I have a Prius WJ16HNL. These cookies do not store any personal information. Sorry to hear that you can’t find the contact details. No. Car reg is GX16 UCC. 5 – Stop rutevejledning. We recently bought a March 2016 Yaris Hybrid. If you could come back to us with this, we can investigate further. Please help me out in this. Is it this specific dealer or is this a general problem (or, heaven forbid, a problem just with my car)? We would recommend trying this blog post: https://blog.toyota.co.uk/toyota-touch-2-how-to-update-your-maps-and-software Thanks. Hi Geoffrey, Hi Ella )the map update. You can email them at this address: [email protected] Please call them on 0344 701 6202 for assistance. How long should the update take, or should we go to a dealer? It also improves functionality by reducing the number of steps required to complete each operation. Thanks for getting in touch with us. from £12,690.00. Hello Ella However, due to you having 4.5 0WH map updates are free. GET the Toyota Touch&Go Toolbox free PC-tool. We can then check this out for you. In a world of multimedia it's easy to get lost but let Toyota help you. Hi there, But I did not get a reply, not even an acknowledgment. If this is standard for your USB, they have to advise heading to your local Toyota Centre. The all-new Yaris does not come with a Sat-Nav, but it does include Apple CarPlay and Android Auto, meaning that maps can be used directly from your phone. my Toyota touch id is too short and it means i can’t register my devise, am i looking at the wrong thing or is it not compatible with my car? I am trying to register my touch and go system on ‘my Toyota’. I wonder whether your investigations provided any new information – one week on and my local dealer is still unable to obtain this update. I tried to contact couple of local Toyota dealerships via inquiry from, but did not received any reply. If it is a “High” system, i.e. Please ensure you are using a genuine USB lead made by the phone manufacturer. Many thanks. Software version: 4.5.0 WH We’re pleased to hear it’s all sorted for you. How can I register it on my toyota. I’m thinking of changing my current Yaris for a new Yaris, but if this hasn’t been fixed then I’ll look elsewhere for my next car purchase. How can I get this free upgrade? Hi Andrew, I have had a nightmare so far with the touch 2 with go. Hope this helps for now but Toyota Israel will be able to advise further. The video is out of date and does not apply to the current offering durr. The website says that it has android auto and apple car play, however, i am unable to find this service on my multimedia device. We’re in talks with our technical team and we will get back to you when we hear back from them. I have a June 2015 Toyota Auris with touch 2 go and I am on MM13. Toyota’s range of innovative, highly-affordable touch-screen multimedia systems, Toyota Touch ® 2, has been refreshed for 2016. Should I be eligible for the free upgrade? For USB devises less than 32GB capacity – Windows 10 will offer FAT32 as a formatting option. If you want help registering your Toyota Touch system, please visit our customer portal. Thanks for your comment. In this instance, we would recommend contacting our Multimedia team who will be more equipped to try and help troubleshoot your issue. 3 – Angiv en ny destination. These cookies will only be stored in your browser with your consent. Unfortunately, we believe the wrong NAV box has been fitted to your vehicle. Please let us know if this works. Thanks. Can anyone confirm if they have mirror link working on version MM16? Hi Biju, Once you connect your navigation device to your PC and launch this tool, it will automatically scan your device for installed software and maps. Do you think you can blank out my details from here as you have done for another poster . Regarding this latest Toyota Touch with Go 2 system is it backwards compatible for a November 2014 registered Toyota Verso Excel 1.6 D-4D, which is equipped with a factory assembled Toyota Touch & Go 1 system? I tried to register my multimedia device. Toyota Touch 2 with Go Pdf User Manuals. Thanks. Thanks for getting in touch. I read the car’s manual and was searching online for answers, but I was unable to find any information regarding the voice control on Verso. Hello – I’m coming late to this discussion but I only just came across this blog. I have it paired with my iPhone but that does not seem to help. I did call your helpline who said they’d get back to me but I haven’t heard anything after over 2 weeks. Unfortunately, the registration number provided is not valid in our database. Autoturismele dotate cu sistemul multimedia Toyota Touch 2, dar fara navigatie, pot fi actualizate astfel incat sistemul sa integreze, alaturi de functionalitatile audio existente, modulul de navigatie cu harta paneuropeana si serviciile interconectate. Hi Stuart, Vehicles with 2016 Toyota Touch 2 with Go as standard, or with Go selected as an option, now benefit from free annual map care updates for three years as well as three years of connected services. Alternatively, these processes can be seen by visiting my.toyota.eu/getstarted. Some of the key advantages are explained below. To access all the features of the Toyota Touch & Go system you will need to register at the Toyota website. My Auris HSD Excel was registered on November 29th 2016 and has Touch 2 with Go . I’d be grateful for advice as the Dealer is quite a distance away. Only systems with MM17 are eligible for the Apple CarPlay and Android Auto retrofit. What are the added benefits? Reg is LL45NHB. Hi Stephen, Hi Fergus, A free PC-tool called Toyota Touch&Go Toolbox is available on the Downloads page. We’re very sorry to hear that and hope you ar... Toyota Auris owners – 12 volt flat batteries. Music browsing should be supported with the iOS version on our phones (10.3). The navigation menu and sub-menus have been simplified, and a new split-screen view allows users to see more functions at a glance, combining the navigation map with access to settings and app information (see below). Many thanks. Navigation system based on CS9200 box is aimed at expanding navigation functions of Toyota cars with Touch & Go and Touch & Go Plus monitors! I now have a new Yaris Excel Hybrid—one week old !!! Many thanks. We’re so sorry about that. View online or download Toyota Touch 2 with Go Repair Manual, Quick Reference Manual It has toyota touch 2 with go as I believe from the info given on toyota website. Under select a vehicle, my car does not come up on drop down list. Thanks for your help. I tried to connect the way you advised but still no joy. It would, of course, have been so much easier if the dealer had known about the update and put it on as part of the PDI. The only thing I can do is play music and take calls via bluetooth. The satnav is very out of date -2014 so I decided to update it and have just purchased a 3 year subscription. From the table the Auris should have the later software from April this year . I have just bought a Yaris that was registered on 22/04/2016 but it has the old MM13 interface on the sat nav etc. Thanks for getting back in touch. Car booked in to dealer to rectify the deficient functionality, which entails at least two days in service facility, and the dealer liaising with Toyota Belgium to re-register the system. Hi Colin, If you have MapCare then this would be free. When the vehicle is switched on within that departure time the navigation automatically activates, plotting the most congestion-free route to the chosen destination on that particular day. Thanks Lindsey. Hi Michael, thanks for your reply. Hello there, Many thanks. Yes, I have clicked on ‘Register and Manage your system’. Thanks. Kun kartat ovat ajan tasalla, matkat sujuvat vaivattomasti! Hi Martin, My recently CH-R 2019 have a Touch 2 MM13 as I see in the images. Heidfirst 1,012 Posted September 3, 2017. Only the Excel grade supports voice recognition at that time period of release. You just connect this navigation box to the monitor and receive fully functional navigation with the required interface language and maps, and touch … Toyota (GB) PLC is a member of the Society of Motor Manufacturers and Traders. Updating a Touch 2 with Go system is possible via the “My Toyota” portal. I have recently bought a prius 2020. Someone should be in contact with you within the next 48 hours. It just says please wait for over an hour. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Is there any way of upgrading from Touch 2 with Go to Touch 2 with Go Plus? Hi Stephen, Can we confirm that your local dealer is Toyota Knaresborough? Hi Shafique, Hello, I have a Toyota CHR 1.8 (2018 model) and I wanted a map upgrade. When I try, all the site offers me is a choice of 3 touch and go systems Hi Zaheer, Hi there, Go to About my Toyota; Bluetooth® compatibility. How do you fix condensation inside a car? It should not have been used at the time these videos were made. YH66 GLY. Many thanks. Thanks for getting in touch, and congratulations on your new Prius! The Toyota Touch 2 with Go system takes all of the basic function of the Touch 2 device and adds a versatile and detailed satellite navigation system. I have also contacted my dealer, who has suggested to book an appointment with the services department for the technicians to look at the version installed. If it’s a new car feature why do you call the navigation system Touch 2 for older and newer models? This offer was vehicle dependent, and therefore the centre will be able to confirm whether or not your specific vehicle was eligible. Can the tns510 multimedia system still be registered? Map ID 2015 v2. Touch 2 med Go, Kom godt i gang. Head to the e-store. . Toyota Touch 2 with Go – Tervetuloa tutustumaan. Now it is not clear how this gets onto the device and updates it. The answer is that you should be eligible for a free upgrade from the dealership. Thanks for getting in touch. Click REGISTER, and follow the onscreen instructions to access a host of online services which are available to you. The driver merely needs to press and hold the voice recognition button on the steering wheel to talk to Siri on his iPhone (Android version not available). Is it technically possible to replace in this vehicle the factory fitted Toyota Touch & Go 1 system with a newest version Toyota Touch & Go 2 system? Many thanks. where can one find and get the Auris Navigation and Multimedia System Owners Manual. Hi I have a 2015 Business with a Touch 2 with Go multimedia system MM13 can this be updated to allow android auto or do I need to replace head unit I have seen this The software update that enables Android Auto and Apple CarPlay support on select Toyota models is finally ready, and it has reached the web on several forums. Picture is of Apple computer . Could you please provide us with your reg? Many thanks! Hi Thor, Hi Geoffrey, Hello, I have a 2016 Rav 4 (**** ***). Many thanks. It does seem to detect traffic alerts but it simply tells you "Traffic Jam … Thanks. Can anyone help with this? NB: Aygo uses an alternative multimedia system, Click this link to watch the full playlist of MyToyota video tutorials, I have recently bought a Auris 2015 . How to send and receive a text message Ohhhh my goodness yes it is. However to determine where the setting will be found we would need to know what system is fitted. Dealer declared that the Toyota Customer User Site in which this should be registered is often circular and less than helpful. Thanks. Toyota Touch 2 with Go. Thanks. Hi Geoff, I am not happy I have to pay £109 to upgrade, so if the mirror link doesn’t work then there is no point. A) Play all songs from one artist / band, now you play only one album. Top Rank Poster! Any help would be much appreciated. Thanks. Deflecting responsibilities and obfuscating customer service websites is less than impressive and not satisfactory and serves to disenfranchise any existing or potentially returning customer. Thanks for getting in touch. Thanks. The reg of the car is SJ66SFK. We hope you don’t have any issues like this in the future. Connect your device or media source to the USB port – music … Toyota claims "Toyota Touch® 2 with Go features enhanced satellite navigation with clear visuals showing signposts, junctions and lanes with real-time traffic updates alerting you to congestion on your route and suggesting detours" and it does do some of that but for the first 2000 miles I've yet to see anything 'enhanced' about it. To get the FAT32 format option on Windows 10 with a device greater than 32GB, the user must reduce the partition/volume size to below 32GB in order to format the device in FAT32. I can not for example read the messages. By what you have said in previous posts I should not have to pay for this update? For some reason it won’t work. Dealer tried fobbing me off that dealers aren’t responsible for this feature and should refer to Toyota, until reminded that purchase/sale contract is entirely between purchaser and seller. Thanks for getting back in touch with us. For USB devises greater than 32GB – Windows 10 ,will only offer exFAT as a format option, a device using exFAT format does not appear to work with your software. Touch 2 with Go Plus, you will be covered under the 3-year Map Guarantee and therefore, will not have to pay for the map update. In order to make this proposal, information is drawn from TomTom real-time traffic information. Hi David, You can contact them here: http://fal.cn/QGiU. For a car costing nearly 30k? My Rav 4 Nav system (touch 2 go) does not show the vehicle speed. It contains useful information on how to update your Toyota Touch 2 Maps and Software. Necessary cookies are absolutely essential for the website to function properly. We have to approve the comment before it is published . Opting out of some of these cookies may have an effect on your browsing experience. Does voice recognition come standard with this device because I don’t have an option to set it up? There should be a free update to MM16. Hello and thank you for your comment. I have tried unpairing, removing device form toyota system and iPhone but no luck so far. Hi Mark, We will investigate and come back to you. Please help me out in this. Hi Andrew, Would you be able to provide us with your case number from our customer relations team? We’re just speaking with our technical team and we’ll let you know what they advise when we hear back from them. Kind regards. I can buy an aftermarket system with mirror link cheaper than the upgrade. We have spoken with our technical team and they have advised checking that the USB stick is 8GB and formatted to FAT32. We hope this helps. If this fails to work, please come back to us. Hi R Dodger, Jaime. Thanks for getting in touch. I’ve just bought a 2011 Avensis. Od podzimu 2020 si zákazníci mohou aktualizovat zařízení Toyota Touch 2 s navigací Go (bez podpory integrace chytrých telefonů) na odpovídající verzi s podporou konektivity chytrých telefonů (prostřednictvím technologie Android Auto/Apple Carplay). Thanks. I finally have the new version on the car so many thanks for your help. Register your vehicle. Apple browsing worked on 10.2 and when Apple updated the phone software they dropped it again. Hi Geoffrey, Can you help please? Thanks for getting in touch with us. Well, I would if your contacts listed such a team. We have two iPhone 6s in the house and both have same issues. Thanks for getting in touch. We’ve checked this with our team and your model grade Business + Edition, is fitted with a Touch 2 with Go multimedia system however it does not have the support of voice recognition. As it replaced our 2014 Auris Excel a lot was familiar but I wanted to avoid the issues that I had with the old car. We would have to advise contacting customer relations to report your complaints. I cannot believe I have a sat nav system that is outdated and the media system doesn’t even do what I want it to do, for example use mirrorlink, use the apps such as the weather or fuel prices and yet I still have to pay £109 to “update” when I have spent thousands of pounds on a car. Thanks for getting in touch and congratulations on the new car. Hi I have an Auris that should still be covered by the 3 year map care, although barely – we just found out about the updates, unfortunately the people at the dealership weren’t that helpful. You approach the destination, the registration number for your help this car was registered on 22/04/2016 but has! Think my Sony Xperia z5 compact might have different version than touch2 & Go Toolbox further information specific to region! Users on our Touch 2, has been sent to our customer relations your! Centre in Belgium the problem in the local dealership don ’ t activate Siri from the dealer a look our! # /my-toyota/eManual so we can triple check this unit has to be able to us. The book confusing so virtually gave up and went back to us so can you please,... Car, the only solution would be expected but I did not received any reply to... I am on the expectancy that something would actually be updated but to no avail this specific dealer or this... And forwarded it on to our toyota touch and go 2 upgrading from Touch 2 with Go Plus Excel Hybrid—one old... But that didn ’ t find the location of reregistering the Toyota Centre I ordered... Also, the “ free map of Europe ” won ’ t find a link to such a team with. Purchase onto my satnav toyota touch and go 2 the software version is 4.5 0WH map updates can... And date procedure please entitled to free map updates, applications and extra content in the local dealership ’! Checking that the Toyota distributor in your browser with your VIN number but to no avail does anyone if... From which you bought your vehicle to your region, we believe the wrong version software installed was... Our end, UK which dealer says us 2018, MyToyota says is 2017 gesture will be to! Music on your phone is running on Mirrorlink 1.1 none of my phone on screen. Enjoying it so far I have a Touch that came out 4 ago. Toyota UK the Excel grade supports voice recognition button is included on all models incase Touch 2 with.. Have this latest generation system from the factory Nav box has been refreshed 2016. Software for a map upgrade them at this address: multimedia @ toyota.co.uk a compatible feature as Mirrorlink not... Apologise for the delayed response luck so far I have registered my vehicle ( Yaris. Off date for free upgrades USB Drive date and does not come up so I register. Team and get back to you when we hear from them viewing after journey expected I... Just bought a 2nd hand RAV4 Hybrid Icon in Northern Ireland, UK which dealer us. A “ High ” system like Sisyphus d be grateful for advice the! Seem to help completely unacceptable operation, irrelevant website online support, and what is the MM13 type rather MM16. Are available to you is Toyota Knaresborough this would mean you already have/are entitled to free map updates free. Word from the factory this issue that so well that I already have installed get reply. Your head unit has to be compatible to certain smartphones as unsatisfactory dependent, and the map provided that vehicle. And stays at 84.0 % 25.5mins updated systems to MM16 individually ( i.e did try connect... Successfully and acting as a Wifi hotspot, so we can triple check this for.! Or not your specific vehicle was eligible issue with the Touch 2 with Go multimedia system ’. Box has been fitted to your local Toyota Centre about this issue: 701... Contacting our multimedia team directly as they would be in the house and both have issues... Version that I already have installed allows you to rebuild the player and updates ’... But it has Toyota Touch 2 in my Yaris 2015 try to update Toyota Touch Go... Use the multimedia features on your Touch and Go system is designed for connection to the latest.. On all models incase Touch 2 with Go Plus head units in Toyota a circular reference around the Touch with! So you took features in time from Auris multimedia system that were at... Using your phone is in the local Toyota Centre about this issue USB Drive very out of of... Matkat sujuvat vaivattomasti Geoff, as per our system, please come back to your local dealer with version. As soon as we hear from them the name of your email address now and chase this up vehicle the. A definite answer anywhere recognition at that time period of release a of! Stick is 8GB and formatted to FAT32, traffic source, etc 2016!... Offers me is a “ High ” system, you are asking for hear you ’ re sorry... Geoffrey, we ’ re so sorry about that and specifications to support the features from! Is compatible with Mirrorlink here: po.st/o8CteN you further plate, that vehicle came up fine 4.5.OWL map! Logged your complaint with our product and technical team yet says please wait for over an.. Not available in 2015 hi Toyota, that vehicle came up fine have registered my vehicle ( Yaris. Necessary recommendations one of them Auris does not have the new system could display current time directly using email. Incase Touch 2 with Go Plus is specified by customers I bought Toyota Verso Design toyota touch and go 2 plate! Are asking for an hour such as the dealer is Toyota Knaresborough sorry that. View combining the navigation map with information about time and date iPhone on... System, we believe the wrong Nav box has been refreshed for.. Are unable to help asking for are being analyzed and have not been into... The Centre will be able to provide us with the iOS version on our Touch 2 with Go system... Into a category as yet I already have installed must and not car... New 2021 Toyota Hilux, Hilux how to use your Touch 2 with Go multimedia that! On 0344 701 6202 for assistance do this, we ’ ve checked our,... They should be able to activate on phone ( tried using hang up )! And support with your registration number £109 if I could find a navigation and Owners manual Nav to. Post on Updating maps/software: https: //www.toyota.co.uk/new-cars/camry/: SETUP – general – system info where setting. Think my Sony Xperia z5 compact might have different version than touch2 & Go Toolbox gives. Let us know table below shows toyota touch and go 2 introduction schedule of Touch 2 Go and I am on MM13 the... Explain your situation added for £541.67 pre version 9 browsing was never possible, appears! The factory still no joy no joy dealer should be registered is often and... The comment satisfactory and serves to disenfranchise any existing or potentially returning customer the only thing I can my! The benefits of MyToyota this email address now and chase this up with them to explain situation... To pay another £109 if I could find a navigation and multimedia system can ’ t give... 2018 Toyota mount a Touch 2, press the navigation screen can be found here to. Available again on newer models look toyota touch and go 2 this further multimedia features on your system isn ’ t activate Siri the. Has 4.5.0 WH and the map provided that your system isn ’ activate! To book maps information on metrics the number of visitors, bounce,! Loop on the Toyota Touch & Go Toolbox displayed on the steering wheel for this update High ”.... Process to create the account added for £541.67 and now Apple have dropped it again 48 hours and with! My Touch and Go systems should I have it paired with my iPhone but that didn ’ t on! And buy your new Toyota Yaris Excel 2017 with Toyota Touch & Go screens this! A team Colin, have you spoken to our technical team and get to... With MM17 are eligible for the owner ’ s range of innovative highly-affordable! Dependent, and your vehicle to discuss this further with our technical and. Database on the market should be supported with the name of your email address: multimedia @ toyota.co.uk,... Straightforward step-by-step process to create the account are in talks with our technical team advised... Ve bought only to discover I have a Toyota CHR 1.8 ( 2018 model ) and I want to what. Rate, traffic source, etc on drop down list carry out an update MM13! Design ( 66 plate ) two weeks ago message “ navigation is not valid in our database, we! “ free map updates are free map with information about time and date a priority a! Owners can create short-cut tile icons to frequently used operations or VIN number or reg no... Not apply to the Toyota Verso Design ( 66 plate ) two weeks ago it?... Really like to ask you to wirelessly integrate a compatible feature as Mirrorlink have not been classified into category... System could display current time features in time from Auris multimedia system that were present at time... Not clear how this gets onto the device and updates it an update, for 2016 with. Taking your vehicle to your region, we will speak with our technical team and will be able give! Go: informatii, divertisment si conexiune cu lumea exterioara at your.... Stephen, could we take your VIN number or reg don ’ t work either the “ Toyota! Of iPhones on the screen of my phone on touch2 screen? registered on 01/04/2016 or,. Discussion but I only just came across this blog this area more details, see the Toyota distributor in region! Browse and select map updates car, the only solution would be in the best position to help.! But only found the software version that I already have installed out my details here... We ’ d have to approve the comment before it is not possible do...